Fixed Price Services

Fixed price computer service and repairs on the Gold Coast.

 

Capped Rate Servicing & Repairs

At Mac and PC Computer Repairs almost all repairs and service work performed in our office are charged at a fixed rate, regardless of how long a repair takes. We strive to provide the best service possible at predetermined pricing upfront.

Where continual labour is required with customer present and the job is non standard, we reserve the right to apply labour charges as outlined in the Standard Pricing Table below. 

Extended Diagnosis

We offer a free 5-10 minute evaluation to provide a quote for any system brought to us. If the problem requires extensive testing, or for difficult to identify issues a diagnosis fee of $99 will apply to prepare a repair quote or report.

Software Repairs / Virus Removal:

From $60 to $250.00 which is the maximum cost of reinstalling the operating system with your data backed up. Most software repairs fall in the middle of this range.

Insurance Repair Reports:

If your laptop or computer equipment is damaged and requires assessment for insurance claim, you can bring your computer in for a repair report. This repair report costs $88 for one computer and you can forward the report and invoice to the claims department of your insurer as part of the assessment process. 

Windows / Mac OS Installations:

$180.00 (Without Data Backup)

$280.00 (With Data Backup)

Hardware Assembly Fees:

$50.00 – Single Part Installation

$250.00 – Full System Assembly (Parts Provided)

Remote Service Work:

$200 per hour inc GST during normal hours. Rates outside normal hours are listed below in the Standard Pricing Table. Remote work is billed in 6 minute increments. Minimum charge $20 inc GST. Effective 3 July 2023

Computer Hardware Repairs:

Bring in your system for a quote for any hardware repair!

We can repair Apple Mac, PC’s, Laptops and All-in-Ones at competitive pricing on the Gold Coast and generally have a 1-2 day turnaround on all hardware repairs – though many repairs are same day !

Mobile Onsite Work :

We are not offering onsite work for new residential clients, limited onsite work is available to corporate customers starting at $200 inc GST per hour, 1 hour minimum charge. Travel time to and from the client site will be charged in addition to onsite work duration, excluding any breaks / interruptions taken by us.

Standard Pricing Table Out of Office Hours Normal Hours Out of Office Hours

Emergency Support

Day of Week / Time Slot – Cost per hour. 6.30am-8.30am 8.30am-5.30pm 5.30pm-10.00pm

10.00pm-6.30am

Monday 250 200 250

400

Tuesday 250 200 250 400
Wednesday 250 200 250 400
Thursday 250 200 250 400
Friday 250 200 250 400
Saturday 400 250 400 400
Sunday | Holiday 400 400 400 400

*All prices effective from 3 July 2023